Support.

Mobile app

The Borkol app for iOS and Android is a companion to your Borkol workspace. It needs an existing Borkol account, and there is no sign-up inside the app: accounts are created by your organisation. If you cannot sign in, ask whoever administers your workspace to confirm your account is active, then email us.

The app reads orders, stock and customers and handles light actions. Product setup, media, imports and other heavy editing live in the web dashboard by design.

Not getting push notifications? Check that notifications are enabled for Borkol in your device settings, that alerts are switched on for the store in the app, and that you are signed in to that store.

Reporting a problem

Include what you were doing, what you expected, what happened instead, and the store involved. For the mobile app, add your device model, OS version and the app version shown on the account screen. That is usually enough for us to reproduce it.

Security

Found a vulnerability? Email hello@borkol.com with the details before disclosing it publicly. We will confirm receipt and keep you updated on the fix.

Your data

Account deletion, data export and access requests are covered in the privacy policy.